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Product Description
API reference
CTLive SDK
CTLive REST CTI Services
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Authentication mechanisms
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getChatHistory
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getDataCollection
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getDataCollectionByChatID
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getActiveContactsID
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getContactByChatID
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endContactByChatID
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endAllContacts
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sendTextMessageToActiveChat
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downloadDocument
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getMultimediaMessageByMessageID
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getChatTranscriptByChatID
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getContactTranscriptByChatID
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getChatTranscriptByDate/:ts
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getChatTranscriptByUserID
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getChatTranscriptByNickname
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getChatTranscriptByCalldata
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getChatTranscriptByTimeRangeAndServiceID
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getChatTranscriptGeneric
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getLastTranscript
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getLiveImage
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generalSettings
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getGlobalLiteralsFromFile
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insertUpdateLiterals
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deleteLiterals
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getLiterals
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getVersion
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deleteChatByDate
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downloadTranscriptDocument
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/getMultimediaMessageInActiveChat
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sendExternalMessageToCtlivesocial
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sendExternalMultimediaMessageToCtlivesocial
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sendExternalTemplateMessageToCtlivesocial
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sendExternalTextMessageToActiveChat
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getSurveyResultsByChatID
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getSurveyResultsByServiceID
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getSurveyResultsByDateCalldata
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routeToBot
CTLive CTI webhook
CTLive objects structure definition
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CTLive integration through events
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CTLive states
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Channel API
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Browser/device compatibility
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CTLive statistics
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Application Logs client-side (available soon)
Agent SDK Integration
Configuration
CTLive Manager
CTLiveSocial
Release notes
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System requirements
Installation
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IMChannel - Infobip
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CTLive
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API reference
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CTLive REST CTI Services
CTLive REST CTI Services
Felice Griffi
Gabriele Verde
Owned by
Felice Griffi
Last updated:
19.09.2019
by
Gabriele Verde
1 min read
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This section describe the RESTFUL Services availables on CTI Platform enviroment.
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