getSurveyResultsByServiceID
Returns the survey results of the services specified.
HTTP POST /livechat/:domain/getSurveyResultsByServiceID
Path Variables:
Name | Mandatory | Type | Description |
---|---|---|---|
domain | NO | STRING | Unique domain identifier |
Authorization: see Authentication mechanisms
Request Body:
Type: JSON
Name | Mandatory | Type | Description |
---|---|---|---|
serviceIdList | YES | ARRAY | Array of service IDs |
lt | NO | NUMBER | Epoch Unix Timestamp before (read <) which chats are searched for (based on the beginTime field). At least one between lt an gt must be present in order to limit the research. |
gt | NO | NUMBER | Epoch Unix Timestamp after (read >) which chats are searched for (based on the beginTime field). At least one between lt an gt must be present in order to limit the research. |
Response:
Type: JSON
Name | Type | Description |
---|---|---|
result | BOOLEAN | If true, the service response was performed correctly |
error | NULL / STRING | Contains the error description if an error has occurred in the request |
surveyResults | ARRAY | Array of objects containing the survey results of the services requested |
Example:
Request
http://<hostname>:<port>/livechat/default/getSurveyResultsByServiceID
Request body
{
"lt": 1714119031667,
"gt": 1709039127067,
"serviceIdList" : ["LiveChat_Popup", "5550633690"]
}
{
"lt": 1714119031667,
"serviceIdList" : ["LiveChat_Popup", "5550633690"]
}
{
"gt": 1709039127067,
"serviceIdList" : ["LiveChat_Popup", "5550633690"]
}