/
routeToBot
routeToBot
Engages the specified bot in the specified active chat.
HTTP POST /livechat/:domain/routeToBot
Path Variables:
Name | Mandatory | Type | Description |
---|---|---|---|
domain | NO | STRING | Unique domain identifier |
Authorization: see Authentication mechanisms
Request Body:
Type: JSON
Name | Mandatory | Type | Description |
---|---|---|---|
chatID | YES | STRING | Unique Chat identifier |
botID | YES | STRING | Unique Bot identifier |
Response:
Type: JSON
Name | Type | Description |
---|---|---|
result | BOOLEAN | If true, the service response was performed correctly |
error | NULL / STRING | Contains the error description if an error has occurred in the request |
Example:
Request
http://<hostname>:<port>/livechat/default/routeToBot
Request body
{
"chatID" : "CHAT_DEFAULT_878b8026-2f1c-4f66-97d5-0a31cddad97a",
"botID" : "BOT1"
}
Response
{
"result": true,
"error": null
}
, multiple selections available,
Related content
CTLive REST CTI Services
CTLive REST CTI Services
Read with this
sendTextMessageToActiveChat
sendTextMessageToActiveChat
More like this
Connector Web Service
Connector Web Service
More like this
endContactByChatID
endContactByChatID
More like this
getChatTranscriptByChatID
getChatTranscriptByChatID
More like this
getChatTranscriptByCalldata
getChatTranscriptByCalldata
More like this