routeToBot

Engages the specified bot in the specified active chat.

HTTP POST /livechat/:domain/routeToBot

Path Variables:

Name

Mandatory

Type

Description

Name

Mandatory

Type

Description

domain

NO

STRING

Unique domain identifier

Authorization: see Authentication mechanisms

Request Body:

Type: JSON

Name

Mandatory

Type

Description

Name

Mandatory

Type

Description

chatID

YES

STRING

Unique Chat identifier

botID

YES

STRING

Unique Bot identifier

Response:

Type: JSON

Name

Type

Description

Name

Type

Description

result

BOOLEAN

If true, the service response was performed correctly

error

NULL / STRING

Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/routeToBot

Request body

{ "chatID" : "CHAT_DEFAULT_878b8026-2f1c-4f66-97d5-0a31cddad97a", "botID" : "BOT1" }

Response

{ "result": true, "error": null }