sendExternalTextMessageToActiveChat

Sends a text message to an active whatsapp chat.

HTTP POST /livechat/:domain/sendExternalTextMessageToActiveChat

Path Variables:

Name	Mandatory	Type	Description

Name	Mandatory	Type	Description
domain	NO	STRING	Unique domain identifier

Authorization: see Authentication mechanisms

Request Body:

Type: JSON

Name	Mandatory	Type	Description

Name	Mandatory	Type	Description
userid	YES	STRING	customer phone number
serviceid	YES	STRING	service phone number
text	YES	STRING	Text message to send in chat
chatid	yes	STRING	Unique chat identifier

Response:

Type: JSON

Name	Type	Description

Name	Type	Description
result	BOOLEAN	If true, the service response was performed correctly
error	NULL / STRING	Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/sendExternalTextMessageToActiveChat

Request body

{ 
  "userid": "393393790817",
  "serviceid": "447491163403",
  "chatid":"CHAT_DEFAULT_ac771534-0b29-4b0e-a2f9-3ba7628c0580",
  "text":"message from external web service"
}

Response

{
    "result": true,
    "error": null
}

CTLive

sendExternalTextMessageToActiveChat

Analytics

HTTP POST /livechat/:domain/sendExternalTextMessageToActiveChat

Path Variables:

Request Body:

Type: JSON

Response:

Type: JSON

Example:

Request

Request body

Response

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