sendExternalTextMessageToActiveChat

Sends a text message to an active whatsapp chat.

status:HTTP POST /livechat/:domain/sendExternalTextMessageToActiveChat

Path Variables:

Name	Mandatory	Type	Description

Name	Mandatory	Type	Description
domain	status:NO	status:STRING	Unique domain identifier

Authorization: see Authentication mechanisms

Request Body:

Type: status:JSON

Name	Mandatory	Type	Description

Name	Mandatory	Type	Description
userid	status:YES	status:STRING	customer phone number
serviceid	status:YES	status:STRING	service phone number
text	status:YES	status:STRING	Text message to send in chat
chatid	status:yes	status:STRING	Unique chat identifier

Response:

Type: status:JSON

Name	Type	Description

Name	Type	Description
result	status:BOOLEAN	If true, the service response was performed correctly
error	status:NULL / status:STRING	Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/sendExternalTextMessageToActiveChat

Request body

{ 
  "userid": "393393790817",
  "serviceid": "447491163403",
  "chatid":"CHAT_DEFAULT_ac771534-0b29-4b0e-a2f9-3ba7628c0580",
  "text":"message from external web service"
}

Response

{
    "result": true,
    "error": null
}

CTLive

sendExternalTextMessageToActiveChat

status:HTTP POST /livechat/:domain/sendExternalTextMessageToActiveChat

Path Variables:

Request Body:

Type: status:JSON

Response:

Type: status:JSON

Example:

Request

Request body

Response

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