sendExternalTextMessageToActiveChat

Sends a text message to an active whatsapp chat.

HTTP POST /livechat/:domain/sendExternalTextMessageToActiveChat

Path Variables:

Name

Mandatory

Type

Description

Name

Mandatory

Type

Description

domain

NO

STRING

Unique domain identifier

Authorization: see Authentication mechanisms

Request Body:

Type: JSON

Name

Mandatory

Type

Description

Name

Mandatory

Type

Description

userid

YES

STRING

customer phone number

serviceid

YES

STRING

service phone number

text

YES

STRING

Text message to send in chat

chatid

yes

STRING

Unique chat identifier

Response:

Type: JSON

Name

Type

Description

Name

Type

Description

result

BOOLEAN

If true, the service response was performed correctly

error

NULL / STRING

Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/sendExternalTextMessageToActiveChat

Request body

{ "userid": "393393790817", "serviceid": "447491163403", "chatid":"CHAT_DEFAULT_ac771534-0b29-4b0e-a2f9-3ba7628c0580", "text":"message from external web service" }

Response

{ "result": true, "error": null }

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