/
Authentication mechanisms

Authentication mechanisms

CTLive REST services supports 4 different types of authentication described below.

Basic Authentication

It’s possible to perform a Basic Auth with the credentials of an user configured in the User doc object.

Custom header ctlivetoken

It’s possible to pass a custom header called “ctlivetoken” with the value equals to the session token returned in response after a successuful login request.

Query string parameter ctlivetoken

It’s possible to pass a query string parameter called “ctlivetoken” with the value equals to the session token returned in response after a successuful login request.

Bearer Authentication

It’s possible to pass a bearer token, with the token that must be the same as configured in the parameter “ct7Token” in the general settings object General Settings Object

Related content

Channel API
Channel API
Read with this
CTLive Agent Login and Logout
CTLive Agent Login and Logout
More like this
Message Object
Message Object
Read with this
CTLive Agent Login and Logout via Rest API
CTLive Agent Login and Logout via Rest API
More like this
Contact Object
Contact Object
Read with this
CTLive Manager
CTLive Manager
More like this