Message compatibility table
The table below shows the supported message types and notifications for each channel, including the bot.
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 | text | message deleted | reply to story | story mention | template message | service message | link | image | document | audio | video | contacts | location | reaction | menu | menu response | quick reply | quick reply response | message received | message seen | form |
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web | Â | Â | Â | ||||||||||||||||||
Whatsapp Business IMChannel (Infobip) | |||||||||||||||||||||
Whatsapp Business CTLiveSocial | |||||||||||||||||||||
Messenger | |||||||||||||||||||||
Direct Messenger | |||||||||||||||||||||
(DEPRECATED) |
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 | text | message deleted | reply to story | story mention | template message | service message | link | image | document | audio | video | contacts | location | reaction | menu | menu response | quick reply | quick reply response | message received | message seen | form |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ContaCT Highway AgentDesktop | |||||||||||||||||||||
bot Dialog Flow | |||||||||||||||||||||
bot PAT |
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