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Message compatibility table

Message compatibility table

The table below shows the supported message types and notifications for each channel, including the bot.

 

 

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

 

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

web

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Whatsapp Business

IMChannel

(Infobip)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Whatsapp Business

CTLiveSocial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Facebook

Messenger

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Instagram

Direct Messenger

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

twitter

(DEPRECATED)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

 

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

ContaCT Highway

AgentDesktop

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bot Dialog Flow

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bot PAT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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