Multimedia Transcript Object

Name

Type

Description

Name

Type

Description

_id

STRING

Internal object identifier

room

STRING

Chat unique identifier

messages

array

Array containing multimedia chat messages. See Multimedia Message Object for more details

 

Multimedia message Object

Name

Type

Description

Name

Type

Description

id

string

message unique identifier

room

STRING

Chat unique identifier

content

object

Message content. See multimedia content object for more details.

 

Multimedia Content Object

The structure of the multimedia message content depends on the message type

Image message

Name

Type

Description

Name

Type

Description

img

string

Base64 of the image

fileName

string

Contains name of the image message

caption

string

file caption

documentType

STRING

Document format

user

object

Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example

{ "_id" : ObjectId("61f11d7cd42454470cb22daa"), "room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee", "id" : "03250778-0425-47c1-92c1-85d1840bef7c", "content" : { "img" : { "$binary" : "/9j/4AAQSkZJRgABAQEBLAEsAAD/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQF.....", "$type" : "00" }, "caption" : "", "fileName" : "45971097-illustrazione-di-happy-emoticon-dà-pollice-in-su-isolato-su-sfondo-bianco.jpg", "documentType" : "jpg", "user" : { "id" : "USER_DEFAULT_9a0a411c-f9c7-4af7-9754-024bf157a3ef", "isAgent" : false } } }

 

Document message

Name

Type

Description

Name

Type

Description

document

string

Base64 of the document

fileName

string

Contains name of the image message

caption

string

file caption

documentType

STRING

Document format

user

object

Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example

{ "_id" : ObjectId("61f11d7cd42454470cb22dab"), "room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee", "id" : "16daf4d4-a77f-406f-ab75-0475f510bc95", "content" : { "document" : { "$binary" : "UEsDBBQABgAIAAAAIQDMkURCrQEAAL0HAAATAA....", "$type" : "00" }, "caption" : "", "fileName" : "WHATSAPP-TEMPLATE-AD-v09.xlsx", "documentType" : "xlsx", "user" : { "id" : "USER_gverde1@acd.enghouse.com", "isAgent" : true } } }

 

Audio message

Name

Type

Description

Name

Type

Description

audio

string

Base64 of the audio

fileName

string

Contains name of the image message

caption

string

file caption

documentType

STRING

Document format

user

object

Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example

{ "_id" : ObjectId("61f158ee932c660c83d5e201"), "room" : "CHAT_DEFAULT_24ec70f1-b92d-44c4-94ad-49bcd15986ea", "id" : "m_JLR7O2EHIE6d3fiskFBiqz2MVSImQFjQ7aCDxA_Mxf6hm6TYUaJKXiEqfYgCX8WKxriZux06OzPB8XLZa8yNKA", "content" : { "caption" : "", "fileName" : "audioclip-1643206881000-5760.mp4", "documentType" : "mp4", "user" : { "id" : "4149729381806003", "isAgent" : false }, "audio" : { "$binary" : "AAAAHGZ0eXBpc29tAAACAGlzb21pc28ybXA0MQAABvJ......", "$type" : "00" } } }

 

Video message

video

string

Base64 of the video

fileName

string

Contains name of the image message

caption

string

file caption

documentType

STRING

Document format

user

object

Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example