Bot Configuration Object
- Gabriele Verde
Name | Type | Description | Notes | Localizable |
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_id | STRING | Unique bot identifier |
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technology | STRING | Technology used by the bot | It can take on one of the following values:
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nickname | STRING | Virtual agent nickname shown by the chat interface when a reply message is received from the bot | 
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configuration | STRING | String in JOSN format containing the bot configuration parameters | It varies based on the bot technology |
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inactivityTimeoutInSeconds | NUMBER | Number of seconds to wait for a message from the customer to the bot after which the chat is automatically ended | If not configured, the default value is 300 seconds. |
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welcomeMessage | STRING / OBJECT | Message shown in chat when a bot enters the room | Can be localized. Accepts a string representing the label to be displayed or an object whose key is the country code and whose value is the relative label to be displayed. | X |