getRecording

Returns the recording object with the specified id.

http get /ctreplay/:domain?/getRecording/:documentId

Path variables:

Name	Mandatory	Type	Description

Name	Mandatory	Type	Description
domain	no	string	Unique domain identifier
documentId	yes	string	Unique recording identifier

Authorization: bearer (token returned by EasyCIM SSO)

Response:

Type: json

Name	Type	Description

Name	Type	Description
result	boolean	If true, the service response was performed correctly
error	null / string	Contains the error description if an error has occurred in the request
document	object	Recording object

Example:

Request:

http://<hostname>:<port>/ctreplay/default/getRecording/5f21411fa3b03d39b876143b

Response:

{
    "result": true,
    "document": {
        "_id": "5f21411fa3b03d39b876143b",
        "__v": 0,
        "callcenter": "CC_DEFAULT",
        "partner": "DEFAULT",
        "recorderAddr": "10.112.4.138",
        "callType": "callTask",
        "auto": true,
        "macroactivity": null,
        "ecid": "saasher|19|169234|33",
        "remote": "3277368543",
        "extension": "80302@B2BUAEP.saasher.priv",
        "duration": 139520,
        "startTs": "2020-07-07T07:26:46.000Z",
        "callId": "fefa5ed5-90be-ea11-8420-005056ae4e88@saasher-cti1_0_0",
        "agent": "CRE010022",
        "uuid": "fb633245-dcb8-4264-b7e7-8a3507567c57",
        "tags": {
            "VUUID": "fb633245-dcb8-4264-b7e7-8a3507567c57",
            "AGENT": "CRE010022",
            "REMOTE": "3277368543",
            "EXTENSION": "80302@B2BUAEP.saasher.priv",
            "ECID": "saasher|19|169234|33",
            "EXTRA0": "saasher|19|169234|33"
        },
        "isClosed": false
    },
    "error": null
}

Reitek CONTACTDOC

getRecording

Analytics

http get /ctreplay/:domain?/getRecording/:documentId

Path variables:

Response:

Example:

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