Unknown macro: {noprint}
Change log:
Date: |
Author: |
Version: |
Changes: |
Completed |
Ext. |
Int. |
Is in Core |
Jira Ref. |
|---|---|---|---|---|---|---|---|---|
| Unknown macro: {page-info} |
Unknown macro: {page-info} |
0.1 |
Doc. created |
Yes/No |
|
x |
N/A |
N/A |
18 July 2013 |
Luca Casarini |
0.2 |
Doc. completed |
Yes |
|
x |
N/A |
N/A |
Overview
Name of report |
Churn Report |
Schedule |
Daily |
System |
Retail/Wholesale; Prepaid/Postpaid |
Customer role |
Informed, Responsible |
CDRator Operations role |
Informed |
CDRator role |
Informed |
Description of the roles:
- Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
- Informed - the recipient gathers information by the content of the report. No reaction is expected.
- Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.
CDRator Operations is involved only in case of a Managed Service Agreement with the customer.
Churn Report
The report shows:
- the number of activated and terminated subscriptions in the current and previous month.
- the total number of active subscriptions at the moment of generating the report. Usage is not taken into account.
- the number of outported subscriptions.
