A customer in Rator is a complex structure consisting of an account with a number of users, billing groups and subscriptions.
Basically, a user object represents a person or a company including address details, email address, personal Id etc. A User object can be used to represent ownership of an account, billing groups and subscriptions as well as to represent a billing address or a delivery address. Multiple Users objects associated with one account.
An Account must have at least one billing group. The billing group represents financial information such as a monetary balance, currency, billing cycle, payment details etc.
When a customer subscribes to a product, a subscription is created. The subscription has information such a start date, sales channel/sales rep, user of subscription (link to a Users object). A Subscription always has a Service which is the object where information such as phone number and device info is stored.
A simple customer consists of:
- One Account
- One User
- One Billing Group
- One Subscription
See diagram:
