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Negative Balance Report

The Negative balance report lists prepaid subscribers with registered usage during the past 24 hours and a negative balance.

Fields

Every line of the report is about one single subscriber. The columns of the report may vary according to the system's setup, but in general they consist of:

Column

Description

Rate Plan, Billing Group, Name, Phone Number

Information about the subscriber.

Balance

The balance of the subscriber at the moment the report was generated.

Date in negative

When the subscriber's balance became negative.

Date of last usage

When usage was registered last time for this subscriber.

SIM card status

The status of the SIM card: In Use, BarredDisconnected. This column follows a conditional formatting.

Last provisioning message

The last provisioning request issue by the Rator solution against the network for this subscriber, and when that happened.

Usage yesterday

Amount of usage that the subscriber had the day before the report's generation.

The customer is supposed to check this report on a daily basis and handle the list accordingly.

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