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Overview
The customer is supposed to check this report on a daily basis and handle the list accordingly.
Name of report |
Open Invoices with Large Amount Report |
Schedule |
Daily |
System |
Retail/Wholesale; Prepaid/Postpaid |
Customer role |
Informed, Responsible |
CDRator Operations role |
Informed, Escalate |
CDRator role |
Informed |
Description of the roles:
- Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
- Informed - the recipient gathers information by the content of the report. No reaction is expected.
- Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.
CDRator Operations is involved only in case of a Managed Service Agreement with the customer.
Open Invoices with Large Amount Report
This report lists the 15 largest open invoices. Since usage is still being collected on them, their amounts could become bigger.
