Open Invoices with Large Amounts

Change log:

Date:

Author:

Version:

Changes:

Completed

Ext.

Int.

Is in Core

Jira Ref.

25 February 2013

Luca Casarini

0.1

Doc. created

Yes

x

 

N/A

 

22 July 2013

SD

1.0

Checked

Yes

x

 

N/A

 

 


Contents


Overview

The customer is supposed to check this report on a daily basis and handle the list accordingly.

Name of report

Open Invoices with Large Amount Report

Schedule

Daily

System

Retail; Postpaid

Customer role

Informed, Responsible

CDRator Operations role

Informed, Escalate

CDRator role

Informed

Description of the roles:

  1. Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
  2. Informed - the recipient gathers information by the content of the report. No reaction is expected.
  3. Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.

CDRator Operations is involved only in case of a Managed Service Agreement with the customer.

Open Invoices with Large Amount Report

This report lists the 15 largest open invoices. Since usage is still being collected on them, their amounts could become bigger.