Returns chat transcript between a specified time range and for an optional specified service id.
| Status | ||||
|---|---|---|---|---|
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Path Variables:
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
domain |
|
| Unique domain identifier |
Headers:
...
Name
...
Mandatory
...
Type
...
Description
...
ctlivetoken
...
| Status | ||||
|---|---|---|---|---|
|
...
| Status | ||
|---|---|---|
|
...
Authorization: see Authentication mechanisms
Request Body:
Type:
| Status | ||
|---|---|---|
|
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
beginTime |
|
| Begin time range. Timestamp in UTC format | ||||||||||
endTime |
|
| End time range. Timestamp in UTC format | ||||||||||
serviceID |
|
| Unique service identifier |
Response:
Type:
| Status | ||
|---|---|---|
|
Name | Type | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
result |
| If true, the service response was performed correctly | ||||||||
chatTranscript |
| Array that contains Transcript Object | ||||||||
error |
| Contains the error description if an error has occurred in the request |
Example:
Request
http://<hostname>:<port>/livechat/default/getChatTranscriptByTimeRangeAndServiceID
...