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22 July 2013 | SD | 1.0 | Checked | Yes | x |
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Overview
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The customer is supposed to check this report on a daily basis and handle the list accordingly. |
Name of report | Open Invoices with Large Amount Report |
Schedule | Daily |
System | Retail; Postpaid |
Customer role | Informed, Responsible |
CDRator Operations role | Informed, Escalate |
CDRator role | Informed |
Description of the roles:
- Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
- Informed - the recipient gathers information by the content of the report. No reaction is expected.
- Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.
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CDRator Operations is involved only in case of a Managed Service Agreement with the customer. |
Open Invoices with Large Amount Report
This report lists the 15 largest open invoices. Since usage is still being collected on them, their amounts could become bigger.
