The table below shows the supported message types and notifications for each channel, including the bot.
text | message deleted | reply to story | story mention | template message | service message | link | image | document | audio | video | contacts | location | reaction | menu | menu response | quick reply | quick reply response | message received | message seen | form | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
web |
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IMChannel |
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CTLiveSocial |
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messenger |
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text | message deleted | reply to story | story mention | template message | service message | link | image | document | audio | video | contacts | location | reaction | menu | menu response | quick reply | quick reply response | message received | message seen | form | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
AgentDesktop |
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bot Dialog Flow |
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bot PAT |
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