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Message compatibility table

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Created by Gabriele Verde , last modified by Alessandro Rovetto on 12.11.2024

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The table below shows the supported message types and notifications for each channel, including the bot.

	text	message deleted	reply to story	story mention	template message	service message	link	image	document	audio	video	contacts	location	reaction	menu	menu response	quick reply	quick reply response	message received	message seen	form
web
whatsapp IMChannel
whatsapp CTLiveSocial
messenger
instagram
twitter (DEPRECATED)

	text	message deleted	reply to story	story mention	template message	service message	link	image	document	audio	video	contacts	location	reaction	menu	menu response	quick reply	quick reply response	message received	message seen	form
AgentDesktop
bot Dialog Flow
bot PAT

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