Multimedia Transcript Object

Name	Type	Description
_id	STRING	Internal object identifier
room	STRING	Chat unique identifier
messages	ARRAY	Array containing chat multimedia messages
id [message object]	STRING	message unique identifier
img	STRING	Base64 of the image
document	STRING	Base64 of the document
caption	STRING	file caption
fileName	STRING	Contains name of the document/image message
documentType	STRING	Document format
id [user object]	STRING	user unique identifier
isAgent	BOOLEAN	Indicates if the person who sent the message is an agent

Name	Type	Description
_id	STRING	Internal object identifier
room	STRING	Chat unique identifier
messages	ARRAY	Array containing multimedia chat messages. See Multimedia Message Object for more details

Multimedia message Object

Name	Type	Description
id	STRING	message unique identifier
room	STRING	Chat unique identifier
content	OBJECT	Message content. See multimedia content object for more details.

Multimedia Content Object

The structure of the multimedia message content depends on the message type

Image message

Name	Type	Description
img	STRING	Base64 of the image
fileName	STRING	Contains name of the image message
caption	STRING	file caption
documentType	STRING	Document format
user	OBJECT	Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example

{
    "_id" : ObjectId("61f11d7cd42454470cb22daa"),
    "room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee",
    "id" : "03250778-0425-47c1-92c1-85d1840bef7c",
    "content" : {
        "img" : { "$binary" : "/9j/4AAQSkZJRgABAQEBLAEsAAD/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQF.....", "$type" : "00" },
        "caption" : "",
        "fileName" : "45971097-illustrazione-di-happy-emoticon-dà-pollice-in-su-isolato-su-sfondo-bianco.jpg",
        "documentType" : "jpg",
        "user" : {
            "id" : "USER_DEFAULT_9a0a411c-f9c7-4af7-9754-024bf157a3ef",
            "isAgent" : false
        }
    }
}

Document message

Name	Type	Description
document	STRING	Base64 of the document
fileName	STRING	Contains name of the image message
caption	STRING	file caption
documentType	STRING	Document format
user	OBJECT	Semplified user object containing only user id and isAgent properties of the user who sent the message.

Example

{
    "_id" : ObjectId("61f11d7cd42454470cb22dab"),
    "room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee",
    "id" : "16daf4d4-a77f-406f-ab75-0475f510bc95",
    "content" : {
        "document" : { "$binary" : "UEsDBBQABgAIAAAAIQDMkURCrQEAAL0HAAATAA....", "$type" : "00" },
        "caption" : "",
        "fileName" : "WHATSAPP-TEMPLATE-AD-v09.xlsx",
        "documentType" : "xlsx",
        "user" : {
            "id" : "USER_gverde1@acd.enghouse.com",
            "isAgent" : true
        }
    }
}