CTLive logs are available opening browser console.
Logs are enabled by default but they can be enabled/disabled in the followings ways.
Webpage level
When loading ctlive sdk into the hosting web page, logs can be enabled or disabled for all users opening that specific webpage.
Parameter: log
Values: true/false
Default: true
<script type="text/javascript" async src="http://<host>/livechat/stresstest/lib/livechatsdk.js?log=false"></script>
Session level
Even at webpage logs are disabled, for a specific session, logs are enabled using an api via browser console, e.g. for development or troubleshooting purpose. The setting is persistent because it’s stored using browser localStorage related to the domain page.
Availables APIs are:
Api | Description | Values | Default |
|---|---|---|---|
lichaUtil.debug() | Enable/Disable logs | true/false | true |
lichaUtil.resetDebug() | Reset to the webPage level | none | N/A |
lichaUtil.isDebug() | Return debug value | node | N/A |
Usage
Open browser console (F12) and type lichaUtil.debug() to enable log
After having called API, reload the webpage to see the log level applied.
Setting is persistent at browser level, because it’s stored on webpage localStorage.