Configuration
The “configuration” parameter in the Bot configuration object Bot Configuration Object must contain the properties “baseURL” that indicates the host of Shim and “verifyToken” that holds the token to authenticate the requests to Shim.
Example
{
"_id" : "ShimBot",
"technology" : "SHIM",
"nickname" : "Virtual agent",
"configuration" : "{\"baseURL\":\"http://felixct7-ecas1.reiteklab.eu.rd.eilab.biz:8081\", \"verifyToken\": \"9ff4d58e-b3c2-4523-bbb5-bef15b1551ks\"}",
"inactivityTimeoutInSeconds" : 300,
"welcomeMessage" : "L'operatore virtuale è entrato in chat"
}
Messages
Bot integration with Shim supports the following types of messages:
TEXT