Change log:
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Int. |
Is in Core |
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0.1 |
Doc. created |
No |
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x |
N/A |
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18 July 2013 |
Luca Casarini |
0.2 |
Doc. completed |
Yes |
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22 July 2013 |
SD |
1.0 |
Checked |
Yes |
x |
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Overview
Exclusive Report
This report is available only to customers with a Managed Services Agreement.
Name of report |
System Overview Report |
Schedule |
Daily |
System |
Retail/Wholesale; Prepaid/Postpaid |
Customer role |
Informed, Responsible (on available SIM card/A Numbers) |
CDRator Operations role |
Informed |
CDRator role |
Informed |
Description of the roles:
- Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
- Informed - the recipient gathers information by the content of the report. No reaction is expected.
- Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.
System Overview Report
The System Overview Report returns a basic overview of the statuses of several entities of the system.
Depending on the system configuration, one or more of the points below could be missing:
- Subscriptions per Product/Rate Plan/Account Type/Status.
- Active Subscriptions per Brand/Billing Group type/Network/Rate Plan.
- Subscriptions that changed status the day before.
- Pending workflow activities.
- Assignment of campaigns.
- Available SIM cards.
- Available A-numbers.
- Throughput of critical processes.
Subscriptions per Product/Rate Plan/Account Type/Status
Number of subscribers assigned to each of the elements above.
Active Subscriptions per Brand/Billing Group type/Network/Rate Plan
Number of active subscribers assigned to each of the elements above.
Subscriptions that Changed Status the Day Before
Number of subscribers that changed status to one of the following:
- new signup
- from initial to terminated
- from active to terminated
- from any other status to terminated
Pending Workflow Activities
These are the activities that are waiting to be executed regardless of when they are due. This is not the workload of the workflow engine, note that there are several waiting and external activities! That is part of the Critical Processes Monitoring Report.
Assignment of Campaigns
Active subscribers for each campaign.
Available SIM Cards and A-Numbers
CDRator Operations will load new resources into the system, but it is the customer’s responsibility to provide Operations with the file containing SIM card/A-Number information. The file must satisfy CDRator’s requirements to its format.
Throughput of Critical Processes
This table displays how many records were processed by the main functionalities of the system on the day before.
