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Returns the data collections for the specified currently active chat.

HTTP GET /livechat/:domain/getDataCollectionByChatID/:chatId

Path Variables:

Name

Mandatory

Type

Description

domain

NO

STRING

Unique domain identifier

chatId

YES

STRING

Unique Chat identifier

Headers:

Name

Mandatory

Type

Description

ctlivetoken

YES

STRING

Unique ctlive session identifier

Response:

Type: JSONP

Name

Type

Description

result

BOOLEAN

If true, the service response was performed correctly

datacollections

NULL / OBJECT

An object that contains the Data Collection Object configured for the service with the customer responses

error

NULL / STRING

Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/getDataCollectionByChatID/CHAT_456c6db0-29e8-4c87-b31a-4b2cf129243e

Response

{ 
   "result":true,
   "datacollections":{ 
      "67990d2d-5d35-4d7d-93ac-df3d9edb636d":{ 
         "datacollection":[ 
            { 
               "_id":"5c6e700404445e26d8dbeee4",
               "dc_type":"nickname",
               "label":"Nickname",
               "isMandatory":true,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"",
               "value":"Gabry",
               "name":"nickname",
               "mode":"manual"
            },
            { 
               "_id":"5c6e700404445e26d8dbeee3",
               "dc_type":"name",
               "label":"Name",
               "isMandatory":false,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"",
               "value":"Gabriele",
               "name":"name",
               "mode":"manual"
            },
            { 
               "_id":"5c6e700404445e26d8dbeee2",
               "dc_type":"surname",
               "label":"surname",
               "isMandatory":false,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"",
               "value":"Verde",
               "name":"surname",
               "mode":"manual"
            }
         ],
         "_id":"5c6e700404445e26d8dbeee1",
         "id":"67990d2d-5d35-4d7d-93ac-df3d9edb636d",
         "title":"Anagrafica #1",
         "dc_mode":"chat",
         "next":"",
         "__v":0
      },
      "fc0450c8-4b2c-42b3-b8c9-04b672ca4a90":{ 
         "datacollection":[ 
            { 
               "_id":"5c6e700404445e26d8dbeee8",
               "dc_type":"email",
               "label":"Email",
               "isMandatory":true,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"",
               "value":"Gabriele.Verde@enghouse.com",
               "name":"email",
               "mode":"manual"
            },
            { 
               "_id":"5c6e700404445e26d8dbeee7",
               "dc_type":"phone",
               "label":"Phone number",
               "isMandatory":false,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"[0-9]{10}",
               "value":"",
               "name":"phone_number",
               "mode":"manual"
            },
            { 
               "_id":"5c6e700404445e26d8dbeee6",
               "dc_type":"date",
               "label":"Birthdate",
               "isMandatory":false,
               "isVisibleAgent":true,
               "isVisibleCustomer":true,
               "isEditable":true,
               "custom_regexp":"",
               "value":"",
               "name":"birthdate",
               "mode":"manual"
            }
         ],
         "_id":"5c6e700404445e26d8dbeee5",
         "id":"fc0450c8-4b2c-42b3-b8c9-04b672ca4a90",
         "title":"Anagrafica #2",
         "dc_mode":"chat",
         "next":"",
         "__v":0
      }
   },
   "error":null
}
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