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Terminates an active chat.

Status
colourYellow
titleHTTP POST
/livechat/:domain/endContactByChatID

Path Variables:

Name

Mandatory

Type

Description

domain

Status
titleno

Status
titlestring

Unique domain identifier

Authorization: see Authentication mechanisms

Request Body:

Type:
Status
titleJSON

Name

Mandatory

Type

Description

chatID

Status
colourRed
titleYES

Status
titleSTRING

Unique Chat identifier

reason

Status
colourRed
titleYES

Status
titleSTRING

Reason for closing the chat. Any reason different from “success” is considered a failure reason

Response:

Type:
Status
titleJSON

Name

Type

Description

result

Status
titleBOOLEAN

If true, the service response was performed correctly

error

Status
titleNULL
/
Status
titleSTRING

Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/endContactByChatID

...

Code Block
languagejson
{
	"chatID" : "CHAT_1b434365-0229-4b64-a56c-2942cae63a90",
	"reason" : "success"
}

Response

Code Block
languagejson
{
    "result": true,
    "error": null
}