Message Object
Name
Type
Description
id
Status | ||
---|---|---|
|
message unique identifier
messageType
Status | ||
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|
Type of the message. Can assume one of the following values:
“TEXT”
“IMAGE”
“DOCUMENT”
“LINK”
ts
Status | ||
---|---|---|
|
Timestamp of when message was sent
Name | Type | Description | ||||
---|---|---|---|---|---|---|
_id |
| Internal object identifier | ||||
room |
| Chat unique identifier | ||||
ctlive_type |
| Chat type according to the initiator. Can be one of the following values: “chat” “cbn” “cbl” “cbfs” “call” | ||||
messages |
| Array containing chat messages. See Message Object for more details. |
Message Object
...
Name
...
Type
...
Description
...
room
...
Status | ||
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|
...
Chat unique identifier
...
data
...
Status | ||
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|
...
Object containing message info. See message data object for more details.
...
...
Name
Description
text
Status | ||
---|---|---|
|
Only in “TEXT” message, contains the message sent
user
Status | ||
---|---|---|
|
Semplified user object containing only user id and isAgent properties of the user who sent the message.
url
Status | ||
---|---|---|
|
Contains the url of the link message
id [content object]
Status | ||
---|---|---|
|
Contains the id of the multimedia message sent.
Example
Code Block | ||
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| ||
{ "_id" :"5d8dbcdaf6a71d3120275017 "CHAT_DEFAULT_8857106a-55b8-4c47-a5af-a3aae7530e5a", "room" : "CHAT_1c5e4ed8DEFAULT_8857106a-b67555b8-46f94c47-866e-b4fc1d893a72a5af-a3aae7530e5a", "ctlive_type" : "chat", "messages" : [ { "data" : { "replyTo" : "", "id" :"eee89a4f-8000-4589-a5ab-c52d3b520785", "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDUwODQxMzk0OTA4OjM0MDI4MjM2Njg0MTcxMDMwMDk0OTEyODE2NzQwNTg4MTcxMjQ0NzozMDMwMDcwMTg3NTA5MTIwMjkwMzUzNDkzMzgzMjEwNTk4NAZDZD", "messageType" : "TEXT", "content" : { "text" : "helloprova1", "user" : { "id" :"USER_gverde1@acd.enghouse.com", "4747235938674011", "isAgent":true : false } }, "ts" :1569569940285 1642604343631.0, }"deliverySuccess" : true, "_id":"5d8dbcdaf6a71d312027501b "deliveryErrorReason" : "", "room":"CHAT_1c5e4ed8-b675-46f9-866e-b4fc1d893a72" "messageSeen" : null }, }, { "data_id" :{ ObjectId("61e8277aef3d6b076066d287"), "idroom" : "df7da65a-099b-40b4-a076-ff486b245afd",CHAT_DEFAULT_8857106a-55b8-4c47-a5af-a3aae7530e5a" }, "messageType":"LINK",{ "contentdata" : { "urlreplyTo" :"https://www.google.com/ "", "userid" :{ "fb32e661-136d-4867-a1f8-a31eca5b673a", "idmessageType" :"USER_c8e1eb84-60d3-4d69-b10b-96364845023e "TEXT", "isAgentcontent" :false { } "text" : "Buongiorno, sono l'operatore Gabriele Verde, come posso esserle },utile?", "tsuser":1569569956940.0 : { }, "_id" :"5d8dbcdaf6a71d312027501a "USER_gverde1@acd.enghouse.com", "room":"CHAT_1c5e4ed8-b675-46f9-866e-b4fc1d893a72" }, {"isAgent" : true "data": { } "id": "a94118a5-9536-4c8c-a3db-18d6a66673b2", "messageType": "IMAGE", }, "contentts" : {1642604351616.0, "captiondeliverySuccess" : "AA"true, "documentTypedeliveryErrorReason" : "png", "usermessageSeen" : null { }, "_id" : "USER_gverde1@acd.enghouse.com"ObjectId("61e8277aef3d6b076066d288"), "room" : "CHAT_DEFAULT_8857106a-55b8-4c47-a5af-a3aae7530e5a" "isAgent": true }, { } "data" : { }, "tsreplyTo" : 1580293820154"", }, "_id": "5e315ece8a595c36a05b8de9", "room": "CHAT_DEFAULT_990d3e8b-7b1d-402b-974b-69d57ba9eaae"ba35d81d-d56e-49b4-ae17-020b9e477281", }, { "messageType" : "endChat", "data": { "idts" : "615424ff-994e-4403-88a7-6113b9e56795",1642604409492.0, "messageTypedeliverySuccess" : "DOCUMENT",true, "contentdeliveryErrorReason" : {"", "captionmessageSeen" : "BB",null "documentTypecontent" : "pdf",{ "user" : { "idisAgent" : "USER__eada93a1-5b87-41dd-aa81-e8f7b64d33da"true, "isAgentid" : false"USER_gverde1@acd.enghouse.com" } } }, } "ts": 1580293833802 }, }, "_id" : ObjectId("5e315ece8a595c36a05b8de861e8277aef3d6b076066d289"), "room" : "CHAT_DEFAULT_990d3e8b8857106a-7b1d55b8-402b4c47-974ba5af-69d57ba9eaaea3aae7530e5a" } ], "__v" : 0 } |