Returns chat transcripts with the specified call data variables
| Status | ||||
|---|---|---|---|---|
|
Path Variables:
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
domain |
|
| Unique domain identifier |
Authorization: see Authentication mechanisms
Request body:
Type:
| Status | ||
|---|---|---|
|
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
<calldata_variable_name> |
|
| Value of the call data variable for which you want to retrieve the chat transcripts |
Response:
Type:
| Status | ||
|---|---|---|
|
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
result |
| If true, the service response was performed correctly | ||||
chatTranscript |
| Array that contains |
Transcript Object with the specified nickname among the participants | ||||||||||
error |
| Contains the error description if an error has occurred in the request |
Example:
Request
http://<hostname>:<port>/livechat/default/getChatTranscriptByCalldata
Request body:
| Code Block |
|---|
{
"ECID" : "felixct7|1|22|15",
"_CTHISTORY_1_Q_": "QUEUE42@acd.enghouse.com"
} |
...