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Sends a text message to a whatsapp customer.

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Status
colourYellow
titleHTTP POST
/livechat/:domain/sendExternalMessageToCtlivesocial

Path Variables:

Name

Mandatory

Type

Description

domain

Status
titleNO

Status
titleSTRING

Unique domain identifier

Authorization: StatustitleBASIC AUTHsee Authentication mechanisms

Request Body:

Type:
Status
titleJSON

Name

Mandatory

Type

Description

customerPhoneNumber

Status
colourRed
titleYES

Status
titleSTRING

customer phone number

servicePhoneNumber

Status
colourRed
titleYES

Status
titleSTRING

whatsapp business number

text

Status
colourRed
titleYES

Status
titleSTRING

Text message to send in chat

Response:

Type:
Status
titleJSON

Name

Type

Description

result

Status
titleBOOLEAN

If true, the service response was performed correctly

error

Status
titleNULL
/
Status
titleSTRING

Contains the error description if an error has occurred in the request

Example:

Request

http://<hostname>:<port>/livechat/default/sendExternalMessageToCtlivesocial

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Code Block
languagejson
{
  "customerPhoneNumber": "393403609169393403603062",
  "servicePhoneNumber": "3902124122690",
  "text":"Messaggio da external ws"
}

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