Returns chat transcript between a specified time range and for an optional specified service id.
| Status | ||||
|---|---|---|---|---|
|
Path Variables:
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
domain |
|
| Unique domain identifier |
Headers:
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ctlivetoken |
|
| Unique ctlive session identifier |
Request Body:
Type:
| Status | ||
|---|---|---|
|
Name | Mandatory | Type | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
beginTime |
|
| Begin time range. Timestamp in UTC format | ||||||||||
endTime |
|
| End time range. Timestamp in UTC format | ||||||||||
serviceID |
|
| Unique service identifier |
Response:
Type:
| Status | ||
|---|---|---|
|
Name | Type | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
result |
| If true, the service response was performed correctly | ||||||||
chatTranscript |
| Array that contains Transcript Object | ||||||||
error |
| Contains the error description if an error has occurred in the request |
Example:
Request
http://<hostname>:<port>/livechat/default/getChatTranscriptByTimeRangeAndServiceID
...