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The table below shows the supported message types and notifications for each channel, including the bot.

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

web

Tip

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Warning

Warning

Warning

Tip

Tip

Warning

Warning

Tip

Tip

Tip

whatsapp

IMChannel

Tip

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Warning

whatsapp

CTLiveSocial

Tip

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Warning

messenger

Tip

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

instagram

Tip

Tip

Tip

Tip

Warning

Tip

Tip

Tip

Warning

Tip

Tip

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

twitter

(DEPRECATED)

Tip

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Warning

Warning

Tip

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Tip

Tip

Warning

text

message deleted

reply to story

story mention

template message

service message

link

image

document

audio

video

contacts

location

reaction

menu

menu response

quick reply

quick reply response

message received

message seen

form

AgentDesktop

Tip

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Tip

Warning

Warning

Tip

Tip

Tip

bot Dialog Flow

Tip

Warning

Tip

Tip

Warning

Tip

Warning

Tip

Tip

Warning

Warning

Warning

Warning

Warning

Tip

Tip

Tip

Tip

Tip

Tip

Tip

bot PAT

Tip

Warning

Warning

Warning

Warning

Tip

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Warning

Tip

Tip

Warning

Warning

Tip

Tip

Warning