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1. Click the Create Issue link in the top right side of the browser (on every page) to create a new CDRator JIRA issue.
   
   
   
   This displays the Step 1. Choose the project and issue type screen below.
   
   
   
   
2. Click and open the Project-dropdown box and select the relevant project.
3. Click and open the Issue Type-dropdown box and select the relevant issue type.
4. Click the Create button.
   
   
   This displays Step 2. Enter the details of the issue screen.
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5. Fill in the fields.
   
   Mandatory fields
   • Summary: An explanatory and recognizable name for the issue.
   • Billable: Indicates whether the issue is billable or not (not relevant for a Change RequestChange Requests are always billable).
   • Environment: Indicates in which environment the bug exists (only for bugs).
   • Description: It is important to fill out a thorough and complete description of the issue.
     
     Optional fields
   • External ref.: If the customer needs to identify the issue in their own system.
   • Security Level: Can be set to either Internal or None
   • Priority: Priority of the ticket. 1, 2, 3 or 4 with 1 indicating the highest priority.
   • Severity:Only valid for bugs. Indicates how severe the bug is compared to other bugs of the same priority. This helps indicates the fixing order of bugs (Fatal, Severe or Minor.)
   • Server: If name of server is available (only for bugs and bugs (non-production)).
   • Reproducing: Description of steps and frequency (only for bugs).
   • Component/s: In what area is the change needed og bug found. Select from the drop-down list.
   • Labels: More detailled information on the area of focus. Select from the drop-down list.
6. Go to the Release Tab:
   
   This displays Step 3. Bringing forward the following page:
   
   
7. Fill in the field.
   
   Mandatory Field:
   - Affects Version/s: Choose the version (release) the CR or bug is affecting. 

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