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*Contents*
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*Change log:*
|| *Date:* || *Author:* || *Version:* || *Changes:* || Completed || *Ext.* || *Int.* || *Is in Core* || Jira Ref. ||
| {page-info:created-date|dateFormat=dd MMMM yyyy} | {page-info:created-user} | 0.1 | Doc. created | No | | x | N/A | N/A |
| 18 July 2013 | Luca Casarini | 0.2 | Doc. completed | Yes | | x | N/A \\ | N/A \\ |



h1. Overview

{note:title=Exclusive Report}

This report is available only to customers with a Managed Service Agreement.
{note}



| *Name of report* | System Overview Report |
| *Schedule* | Daily |
| *System* | Retail/Wholesale; Prepaid/Postpaid \\ |
| *Customer role* | Informed, Responsible (on available SIM card/A Numbers) |
| *CDRator Operations role* | Informed |
| *CDRator role* | Informed |


Description of the roles:
# Escalate - the recipient escalates to the Informed role if the content of the report becomes a concern.
# Informed - the recipient gathers information by the content of the report. No reaction is expected.
# Responsible - the recipient is expected to read the content of the report (or a part of it) and to take the necessary actions.

{note:title=Exclusive Report}
This report is available only to customers with a Managed Service Agreement.
{note}


h1.
System Overview Report

The System Overview Report returns a basic overview of the statuses of several entities of the system.

Depending on the system configuration, one or more of the points below could be missing:

* Subscriptions per Product/Rate Plan/Account Type/Status.
* Active Subscriptions per Brand/Billing Group type/Network/Rate Plan.
* Subscriptions that changed status the day before.
* Pending workflow activities.
* Assignment of campaigns.
* Available SIM cards.
* Available A Numbers.
* Throughput of critical processes.



h2. Subscriptions per Product/Rate Plan/Account Type/Status

Number of subscribers assigned to each of the elements above.

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h2. Active Subscriptions per Brand/Billing Group type/Network/Rate Plan

Number of active subscribers assigned to each of the elements above.

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h2. Subscriptions that changed status the day before

Number of subscribers that changed status to one of the following:

* new signup
* from initial to terminated
* from active to terminated
* from any other status to terminated

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h2. Pending workflow activities

These are the activities that are waiting to be executed regardless of when they are due. *This is not the workload of the workflow engine*, notice that there are several waiting and external activities\! That is part of the Critical Processes Monitoring Report.


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h2. Assignment of campaigns

Active subscribers for each campaign.

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h2. Available SIM cards and A Numbers

CDRator Operations will load new resources into the system, but it's the customer's responsibility to provide Operations with the file containing SIM card/A Number information. The file must satisfy CDRator's requirements on its format.

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h2. Throughput of critical processes

This table displays how many records were processed by the main functionalities of the system on the day before.

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