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An account is the primary entity in the Rator system. Customers cannot exist in the system without an account.

An account:

  • has only one account owner (this person is legally responsible for paying the invoices)
  • has one or more users
  • has one or more subscriptions, with relevant services
  • has one or more billing groups.

The account contains information that applies to all users, subscriptions and billing groups within that account, e.g. whether the account is private or corporate, who is the customer's contact or sales agent.

Click here for more information about the Account tab.

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