This function calls the CT7 url configured to start a new chat.
Method:
HTTP POST
Authorization: BEARER
Request Body:
Type: JSON
Name | Mandatory | Type | Description |
|---|---|---|---|
cid | YES | STRING | Unique contact identifier |
media | YES | STRING | Identifies media channel |
serv | YES | STRING | Unique service identifier |
event | YES | STRING | Identifies event: new |
serv_name | YES | STRING | Service name |
beginTime | YES | NUMBER / STRING | Chat start time |
endTime | YES | NUMBER / STRING | Chat end time: ““ |
title | YES | STRING | Chat title |
lang | YES | STRING | Chat language |
userID | YES | STRING | Unique user identifier |
users | YES | OBJECT | An object that contains the participants to the chat room. |
dataCollections | YES | OBJECT | An object that contains the chat data collections. |
widgetID | YES | STRING | Unique widget identifier |
Example:
Request Body
{
cid: contact.id,
media: "chat",
serv: contact.servid,
event: "new",
serv_name: contact.serv_name,
beginTime: contact.beginTime,
endTime: contact.endTime,
title: contact.title,
lang: contact.lang,
userID: contact.userID,
users: contact.users,
dataCollections: contact.dataCollections,
widgetid: contact.widgetid
}