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CLive Agent SDK supports Unicode emoticons in text messages. The library also offers a picker control highly customizable ready for use in third-party applications.

Initialize the Picker control

To use a picker control in your code first, you'll need a trigger element. This is typically a button, and is used to toggle the emoji picker.

<button id="btnEmoji">Emoji</button>

Once you've added the trigger, you will need to create a new instance of LIVECHATSDK.LIVECHAT.emojiPicker object class.

window.emoji_picker = new LIVECHATSDK.LIVECHAT.emojiPicker(
  {
    "position": "auto",
    "showPreview": false,
    "recentsCount": 6,
    "autoHide": false,
    "showVariants": false,
    "autoFocusSearch": true,
    "emojiSize": "1.2em",
    "emojisPerRow": 6,
    "emojiVersion": "11.0",
    "categories": ["smileys", "people", "animals", "food", "activities", "travel", "objects", "symbols"],
    "zIndex": 10000,
    "showAnimation": true
  }
);

After constructing a picker, it can be shown by calling showPicker or togglePicker methods. These functions expect a reference element as a parameter. The picker is positioned relative to this reference element according the “position” parameter.

You can also use a static positioning by specifying x/y coordinates in the constructor options parameters.

jQuery("#btnEmoji").off().on("click", function() {
  if ( window.emoji_picker.pickerVisible == true) {
    window.emoji_picker.hidePicker();
  } else {
    window.emoji_picker.showPicker( jQuery("#btnEmoji").get() );
  }
});

When an emoji is selected, the picker will emit an emoji event, passing an object containing data about the emoji that was selected. There also a “hidden” event to notify when the picker has been closed.

window.emoji_picker.on("emoji", function (event) {
  // Append Unicode Emoji to a textarea
  jQuery("#textareaChat").val( jQuery("#textareaChat").val() + event.emoji);
});
window.emoji_picker.on("hidden", function (event) {
  // Hidden event fired
});
The CTLive Emoji Picker control in Enghouse AgentDesktop client application

Customize Picker Control

Relative Positioning

The picker accepts an option specifying where the picker should be positioned, relative to the reference element passed to showPicker or togglePicker. This property can be any of the following values:

auto, auto-start, auto-end, top, top-start, top-end, bottom, bottom-start, bottom-end, right, right-start, right-end, left, left-start, left-end

Fixed Positioning

A fixed position can also be given for the position option. In this case, position is an object with top, bottom, left, and/or right properties.

  position: {
    top: '0',
    right: '0'
  }

Comprehensive options list

Name

Type (default value)

Description

autoHide

Boolean (true)

Whether or not the picker should be automatically hidden when an emoji is selected.

categories

String Array (all categories)

An array of the emoji categories to include in the picker. Valid values are: smileys, people, animals, food, activities, travel, objects, symbols, flags

emojiSize

String (“1.8em”)

The CSS size to use for the emoji icons.

emojiVersion

String (“12.1”)

The Unicode version of the Emoji specification to use. Valid values are: 1.0, 2.0, 3.0, 4.0, 5.0, 11.0, 12.0, 12.1

initialCategory

String (“smileys”)

The ID of the category to show initially when the picker is shown.

recentsCount

Number (50)

The number of recent emojis to save.

rootElement

HTML DOM Element

The root DOM node to attach the picker element to.

rows

Number (6)

The number of visible rows in the picker.

showCategoryButtons

Boolean (true)

Whether or not to show the category buttons.

showSearch

Boolean (true)

Whether or not to show the search field.

showRecents

Boolean (true)

Whether or not to show (and save) recently selected emojis.

showVariants

Boolean (true)

Whether or not to support emoji skin tone variants.

zIndex

Number

If specified, sets the Z-index for the emoji picker element.

APIs

Method

Params

Description

destroyPicker

-

Destroys the picker and removes it from the DOM. You will no longer be able to show the picker after it is destroyed.

hidePicker

-

Hides the picker.

isPickerVisible

-

Returns true if the picker is currently visible, false if not.

off

String event, function callback

Removes the given listener for the given event.

on

String event, function callback

Adds a listener for the given event.

showPicker

HTML DOM Reference Element

Shows the picker, positioning it relative to the given reference element.

togglePicker

HTML DOM Reference Element

If it is hidden it shows the picker, otherwise hides it if it is visible.

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