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Name	Type	Description
_id		Internal object identifier
room		Chat unique identifier
id		Message unique identifier
messageType		Type of the message. Can assume one of the following values: “TEXT” “IMAGE” “DOCUMENT” “LINK”
ts		Timestamp of when message was sent
isAgent		Indicates if the person who sent the message is an agent
id [user object]		user unique identifier
text		Only in “TEXT” message, contains the message sent

{
    "data" : {
        "id" : "5331c71f-46e7-4f5c-acbb-d7d0eaf0813c",
        "messageType" : "TEXT",
        "content" : {
            "text" : "hello",
            "user" : {
                "id" : "USER_gverde1@acd.enghouse.com",
                "isAgent" : true
            }
        },
        "ts" : 1569248116642.0
    },
    "_id" : "5d88d3951190da27f4fecedb",
    "room" : "CHAT_0addc50f-6866-40d1-bcbd-9da802c3fb9e"
}