The Agent SDK is a Javascript library that can be used to fully implement an Agent Desktop User Interface from scratch using the CTLive communication protocol.

Load and Initialize the Javascript SDK

In the following example we will use the jQuery $ support library to dynamically load the SDK.

Once loaded, the CTLive SDK is accessible through the global variable LIVECHATSDK.

$(document).ready(
  function() {
    $.getScript("https://mywebsite.com/livechat/lib/livechatagentsdk.js", 
      function () {
        LIVECHATSDK.SDK.Init("https://mywebsite.com/livechat/").then(
          function() {
              // CTLive Agent's SDK library loaded
              // Library Initialization...
              LIVECHATSDK.LIVECHAT.init(
                {
                  "nickname": "Agent1",
                  "isAgent": true,
                  "id": "USER_AGENT1",
                  "channel": "web"
                }
              ).then(
                function() {
                  // Initialization completed successfully
                },
                function() {
                  // Initialization failed
                }
              );
          }
        ).catch(
          function(err) {
            console.error(err);
          }
        );
      }
    );
  }
);