Page Comparison

LIVECHATSDK.LIVECHAT.joinContact(<chat_id>, <nickname>).then(
  function (contact) {
    LIVECHATSDK.LIVECHAT.getChatHistory(contact.contact.id, true).then(
      function(data) {
        if (data.messages.length > 0) {
          for (var i = 0; i < data.messages.length; i++) {
            // The data.messages[i].data.messageType can be:
            // TEXT, IMAGE, LINK, MENU, MENU_RESPONSE,
            // DOCUMENT, AUDIO, VIDEO, LOCATION, REPLY_TO_STORY,
            // STORY_MENTION, QUICK_REPLY, QUICK_REPLY_RESPONSE
            // (some message types are related to specific features offered
            // by some media channels like Meta, Istagram o DialogFlow)
            if ( data.messages[i].data.messageType === "TEXT" ) {
              /* Text Message...call your custom function that render the message
              using the following properties:
              data.messages[i].data.content.user.nickname: agent/customer nickname
              data.messages[i].data.content.text: the text of the message
              data.messages[i].data.content.user.isAgent: boolean to identify agent or customer
              data.messages[i].data.id: unique ID of the message
              data.messages[i].data.ts: timestamp
            }
          }
        }
      }
    );
  }
);

for (var i = 0; i < data.chatTranscripts.length; i++ ) {
  // data.chatTranscripts[i] is an object that contains the following information:
  // data.chatTranscripts[i].transcript.messages: all the messages sent on a single archived chat
  // data.chatTranscripts[i].transcript.room: CTLive chat room ID

  // Get all messages:
  for (z = 0; z < data.chatTranscripts[i].transcript.messages.length; z++) {
    switch (data.chatTranscripts[i].transcript.messages[z].data.messageType) {
      case "TEXT":
        /* Text Message...call your custom function that render the message
        using the following properties:
        data.chatTranscripts[i].transcript.messages[z].data.id: unique message ID
        data.chatTranscripts[i].transcript.messages[z].data.content.text : the content of the message
        data.chatTranscripts[i].transcript.messages[z].data.content.user.isAgent: boolean to identify agent or customer
        data.chatTranscripts[i].transcript.messages[z].data.content.user.id : unique ID of the user
        data.chatTranscripts[i].transcript.messages[z].data.ts: timestamp of the message
        data.chatTranscripts[i].transcript.messages[z].data.deliveryErrorReason: if 'deliverySuccess' is false this propert contains the delivery error reason
        data.chatTranscripts[i].transcript.messages[z].data.deliverySuccess: boolean used to identify if the message war delivered successfully
        */
        break;
    };
  }
}