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Name

Type

description

dc_type

Status
titlestring

Identifies the data type of the data collection field.

Possibles values are:

“nickname”

“name”

“surname”

“email”

“phone”

“date”

“textarea”

“checkbox”

“radio”

“select”

“info”

“time_slot_cbl”

“cb_first_slot”

“rating_star”

“rating_smile”

“rating_score”

label

Status
titlestring
/
Status
titleobject

Field name to be displayed

isMandatory

Status
titleboolean

Specifies if the data collection field must be filled or not

isVisibleAgent

Status
titleboolean

Specifies if the data collection field will be visible by the agent

isVisibleCustomer

Status
titleboolean

Specifies if the data collection field will be visible by the customer

isEditable

Status
titleboolean

Specifies if the data collection field will be editable by the customer

custom_regexp

Status
titlestring

Specifies a regular expression that will be used to validate the customer input

value

Status
titlestring

Value entered by the customer or JS expression to get the data on auto mode.

name

Status
titlestring

Data collection field identifier

mode

Status
titlestring

Field compilation method. Can be set to:

“manual”

“auto”

options

Status
titlestring
/
Status
titleobject

options of the checkbox / radio / select

customMandatoryErrorMessage

Status
titlestring
/
Status
titleobject

Message to be displayed in case the required field is not filled in when tryng to go to next step

customValidationErrorMessage

Status
titlestring
/
Status
titleobject

Message to be displayed in case the field value not match the custom_regexp when tryng to go to next step

min

Status
titlenumber

In case the value of dc_type is “rating_star” or “rating_score”, indicates the minimum value

max

Status
titlenumber

In case the value of dc_type is “rating_star” or “rating_score”, indicates the maximum value

step

Status
titlenumber

In case the value of dc_type is “rating_star” or “rating_score”, indicates the step from the minimum to the maximum value

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