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Name | Type | Description | ||||
|---|---|---|---|---|---|---|
id |
| message unique identifier | ||||
messageType |
| Type of the message. Can assume one of the following values: “TEXT” “IMAGE” “DOCUMENT” “LINK”“text” “image” “document” “link” “audio” “video” “videoRequestedByAgent” “videoRequestedByCustomer” “videoAccepted” “videoRejected” “videoStarted” “videoEnded” “screenSharingStarted” “screenSharingEnded” “endChat” “leave” | ||||
ts |
| Timestamp of when message was sent | ||||
deliverySuccess |
| Indicates if the message has been succesfully delivered | ||||
deliveryErrorReason |
| In case of delivery failed, describes the error occurred | ||||
replyTo |
| Message ID you are replying to | ||||
content |
| Message content. See message content object for more details. |
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