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Example
| Code Block | ||
|---|---|---|
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{ "data" : { "replyTo" : "", "id" : "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDUwODQxMzk0OTA4OjM0MDI4MjM2Njg0MTcxMDMwMDk0OTEyODE2NzQwNTg4MTcxMjQ0NzozMDMwMDcwMTg3NTA5MTIwMjkwMzUzNDkzMzgzMjEwNTk4NAZDZD", e857df30-76a4-4c6c-b4a5-4faed2ed6f45", "messageType" : "TEXT", "content" : { "text" : "prova1"Buongiorno, sono l'operatore Gabriele Verde, come posso esserle utile?", "user" : { "id" : "4747235938674011USER_gverde1@acd.enghouse.com", "isAgent" : true false } }, "ts" : 1643191581119.0, }, "deliverySuccess" : true, "deliveryErrorReason" : "ts" : 1642604343631.0}, "deliverySuccess"_id" : true, ObjectId("61f11d7cd42454470cb22da4"), "deliveryErrorReason"room" : "" },CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee" } |
Image message
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
caption |
| Message caption | ||||
fileName |
| Contains name of the document/image message | ||||
documentType |
| Document format | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{ "data" : { "replyTo" : "", "id" : "03250778-0425-47c1-92c1-85d1840bef7c", " |
...
messageType" : |
...
" |
...
IMAGE" |
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, " |
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content" : |
...
{ "caption" : "", |
...
Image message
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Name
...
Type
...
Description
...
text
...
| Status | ||
|---|---|---|
|
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Only in “TEXT” message, contains the message sent
...
user
...
| Status | ||
|---|---|---|
|
...
Semplified user object containing only user id and isAgent properties of the user who sent the message.
Example
| Code Block | ||
|---|---|---|
| ||
{ "datafileName" : {"45971097-illustrazione-di-happy-emoticon-dà-pollice-in-su-isolato-su-sfondo-bianco.jpg", "iddocumentType" : "781d3c44-f0b9-434b-9a09-6f5e5dcb69b0jpg", "messageType" : "IMAGE", "contentuser" : { "caption" : "IMG", "fileNameid" : "45971097-illustrazione-di-happy-emoticon-dà-pollice-in-su-isolato-su-sfondo-bianco.jpgUSER_DEFAULT_9a0a411c-f9c7-4af7-9754-024bf157a3ef", "documentType "isAgent" : "jpg", false } "user" : { }, "id" : "USER_DEFAULT_9a0a411c-f9c7-4af7-9754-024bf157a3ef"ts" : 1643191627987.0, "isAgentdeliverySuccess" : falsetrue, } "deliveryErrorReason" : "" }, }, "ts" : 1617789849117.0, "deliverySuccess_id" : true,ObjectId("61f11d7cd42454470cb22da5"), "deliveryErrorReasonroom" : "" CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee" }, "_id" : ObjectId("606d83d5d6e88353f88732ac"), "room" : "CHAT_DEFAULT_18234ff1-4a0e-4668-b002-16bf3cfbdb7d" } |
Document message:
| Code Block | ||
|---|---|---|
| ||
} |
Document message:
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
caption |
| Message caption | ||||
fileName |
| Contains name of the document/image message | ||||
documentType |
| Document format | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{ "data" : { " |
...
replyTo" : |
...
"", "id" : " |
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16daf4d4- |
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a77f- |
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406f- |
...
ab75- |
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0475f510bc95", "messageType" : "DOCUMENT", "content" : { "caption" : " |
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",
"fileName" : " |
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WHATSAPP-TEMPLATE-AD-v09.xlsx", "documentType" : " |
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xlsx", "user" : { "id" : "USER_ |
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gverde1@acd.enghouse.com", "isAgent" : |
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true } }, "ts" : |
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1643191652417.0, "deliverySuccess" : true, "deliveryErrorReason" : "" }, "_id" : ObjectId(" |
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61f11d7cd42454470cb22da6"), "room" : "CHAT_DEFAULT_ |
...
a098a0bc- |
...
b34c- |
...
452c- |
...
829c- |
...
1b03aa7a67ee" } |
...
Link message:
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
url |
| Contains the url of the link message | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{ "data" : { "replyTo" : "", "id" : " |
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17909c52- |
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1f26- |
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402c- |
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90cb- |
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3106ba80bb3b", "messageType" : "LINK", "content" : { "url" : "https://www.google.it", "user" : { "id" : "USER_ |
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gverde1@acd.enghouse.com", "isAgent" : |
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true } }, "ts" : |
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1643191666618.0, "deliverySuccess" : true, "deliveryErrorReason" : "" }, "_id" : ObjectId(" |
...
61f11d7cd42454470cb22da7"), "room" : "CHAT_DEFAULT_ |
...
a098a0bc- |
...
b34c- |
...
452c- |
...
829c- |
...
1b03aa7a67ee" } |
videoRequestedByCustomer message:
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