...
| Code Block | ||
|---|---|---|
| ||
{
"data" : {
"replyTo" : "",
"id" : "16daf4d4-a77f-406f-ab75-0475f510bc95",
"messageType" : "DOCUMENT",
"content" : {
"caption" : "",
"fileName" : "WHATSAPP-TEMPLATE-AD-v09.xlsx",
"documentType" : "xlsx",
"user" : {
"id" : "USER_gverde1@acd.enghouse.com",
"isAgent" : true
}
},
"ts" : 1643191652417.0,
"deliverySuccess" : true,
"deliveryErrorReason" : ""
},
"_id" : ObjectId("61f11d7cd42454470cb22da6"),
"room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee"
} |
Video message:
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
caption |
| Message caption | ||||
fileName |
| Contains name of the document/image message | ||||
documentType |
| Document format | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{
"data" : {
"replyTo" : "",
"id" : "m_dXya7ckVUHyYxQHcQrrdgT2MVSImQFjQ7aCDxA_Mxf7AeR9GMI0vDs2dy2PKgTjE24tQrJImLWYnR5hgtpt7Uw",
"messageType" : "VIDEO",
"content" : {
"caption" : "",
"fileName" : "video.mp4",
"documentType" : "mp4",
"user" : {
"id" : "4149729381806003",
"isAgent" : false
}
},
"ts" : 1643207226322.0,
"deliverySuccess" : true,
"deliveryErrorReason" : ""
},
"_id" : ObjectId("61f15a4c932c660c83d5e229"),
"room" : "CHAT_DEFAULT_06b6ace1-a923-4657-876b-c6432729610d"
} |
Audio message:
caption |
| Message caption | ||||
fileName |
| Contains name of the document/image message | ||||
documentType |
| Document format | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{
"data" : {
"replyTo" : "",
"id" : "m_JLR7O2EHIE6d3fiskFBiqz2MVSImQFjQ7aCDxA_Mxf6hm6TYUaJKXiEqfYgCX8WKxriZux06OzPB8XLZa8yNKA",
"messageType" : "AUDIO",
"content" : {
"caption" : "",
"fileName" : "audioclip-1643206881000-5760.mp4",
"documentType" : "mp4",
"user" : {
"id" : "4149729381806003",
"isAgent" : false
}
},
"ts" : 1643206886118.0,
"deliverySuccess" : true,
"deliveryErrorReason" : ""
},
"_id" : ObjectId("61f158ee932c660c83d5e1fa"),
"room" : "CHAT_DEFAULT_24ec70f1-b92d-44c4-94ad-49bcd15986ea"
} |
Link message:
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
url |
| Contains the url of the link message | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{
"data" : {
"replyTo" : "",
"id" : "17909c52-1f26-402c-90cb-3106ba80bb3b",
"messageType" : "LINK",
"content" : {
"url" : "https://www.google.it",
"user" : {
"id" : "USER_gverde1@acd.enghouse.com",
"isAgent" : true
}
},
"ts" : 1643191666618.0,
"deliverySuccess" : true,
"deliveryErrorReason" : ""
},
"_id" : ObjectId("61f11d7cd42454470cb22da7"),
"room" : "CHAT_DEFAULT_a098a0bc-b34c-452c-829c-1b03aa7a67ee"
} |
Video
...
events messages:
All video messages have the audio and video boolean properties to indicate the channel used.
...
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
Example
| Code Block | ||
|---|---|---|
| ||
{
"data" : {
"id" : "b88d3de0-23b8-41d1-95c3-1209dd4c8cff",
"messageType" : "endChat",
"ts" : 1617786896642.0,
"deliverySuccess" : true,
"deliveryErrorReason" : "",
"content" : {
"user" : {
"isAgent" : false,
"id" : "USER_DEFAULT_9a0a411c-f9c7-4af7-9754-024bf157a3ef"
}
}
},
"_id" : ObjectId("606d7810d6e88353f8873297"),
"room" : "CHAT_DEFAULT_d06723cf-518e-4767-99b6-6d21d5998081"
} |