Name | Type | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
_id |
| Internal object identifier | ||||||||
id |
| Data collection unique identifier | ||||||||
title |
| Data collection title | ||||||||
dc_mode |
| Identifies the mode of use. Can assume one of the following values: “chat” “cbn” “cbl” | ||||||||
next |
| Id of the next data collection to be displayed | ||||||||
dc_type |
| Identifies the data type of the data collection field. Possibles values are: “nickname” “name” “surname” “email” “phone” “date” “textarea” “checkbox” “radio” “select” “info” | ||||||||
label |
| Field name to be displayed | ||||||||
isMandatory |
| Specifies if the data collection field must be filled or not | ||||||||
isVisibleAgent |
| Specifies if the data collection field will be visible by the agent | ||||||||
isVisibleCustomer |
| Specifies if the data collection field will be visible by the customer | ||||||||
isEditable |
| Specifies if the data collection field will be editable by the customer | ||||||||
custom_regexp |
| Specifies a regular expression that will be used to validate the customer input | ||||||||
value |
| Value entered by the customer or JS expression to get the data on auto mode. | ||||||||
name |
| Data collection field identifier | ||||||||
mode |
| Field compilation method. Can be set to: “manual” “auto” | ||||||||
options |
| options of the checkbox / radio / select |
Examples
| Code Block | ||
|---|---|---|
| ||
{
"_id" : "5c6e700404445e26d8dbeee1",
"id" : "67990d2d-5d35-4d7d-93ac-df3d9edb636d",
"title" : {
"IT" : "Anagrafica #1",
"GB" : "Registry #1"
},
"dc_mode" : "chat",
"next" : "",
"datacollection" : [
{
"_id" : "5c6e700404445e26d8dbeee4",
"dc_type" : "nickname",
"label" : "Nickname",
"isMandatory" : true,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"value" : "",
"name" : "nickname",
"mode" : "manual"
},
{
"_id" : "5c6e700404445e26d8dbeee3",
"dc_type" : "name",
"label" : "Name",
"isMandatory" : false,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"value" : "",
"name" : "name",
"mode" : "manual"
},
{
"_id" : "5c6e700404445e26d8dbeee2",
"dc_type" : "surname",
"label" : "surname",
"isMandatory" : false,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"value" : "",
"name" : "surname",
"mode" : "manual"
},
{
"_id" : "5c6e700404445e26d8dbeee9",
"dc_type" : "text",
"label" : "Codice cliente",
"isMandatory" : true,
"isVisibleAgent" : false,
"isVisibleCustomer" : false,
"isEditable" : false,
"custom_regexp" : "",
"value" : "return $('#myCode').text()",
"name" : "custom_code",
"mode" : "auto"
}
],
"__v" : 0
} |
| Code Block | ||
|---|---|---|
| ||
{
"_id" : ObjectId("5e81aef78df3ba62c6480e6d"),
"id" : "f14cb974-eeb0-47e8-bd51-c3e32adb6a40",
"title" : {
"it-it" : "Anagrafica #3",
"en-gb" : "Registry #3"
},
"dc_mode" : "chat",
"next" : "",
"datacollection" : [
{
"dc_type" : "textarea",
"label" : {
"it-it" : "Suggerimenti",
"en-gb" : "Tips"
},
"isMandatory" : true,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"customValidationErrorMessage" : "",
"customMandatoryErrorMessage" : {
"it-it" : "Per favore, scrivi qualcosa",
"en-gb" : "Please, write something"
},
"value" : "",
"name" : "customer_tips",
"mode" : "manual"
},
{
"dc_type" : "checkbox",
"label" : {
"it-it" : "Che veicolo possiedi?",
"en-gb" : "What vehicle you own?"
},
"options" : {
"bike" : {
"it-it" : "bicicletta",
"en-gb" : "bicycle"
},
"motorbike" : {
"it-it" : "moto",
"en-gb" : "motorcycle"
},
"car" : {
"it-it" : "auto",
"en-gb" : "car"
}
},
"isMandatory" : false,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"customValidationErrorMessage" : "",
"customMandatoryErrorMessage" : "",
"value" : "",
"name" : "veichle",
"mode" : "manual"
},
{
"dc_type" : "radio",
"label" : {
"it-it" : "Frutto preferito?",
"en-gb" : "What's your favourite fruit?"
},
"options" : {
"b" : {
"it-it" : "banana",
"en-gb" : "banana"
},
"a" : {
"it-it" : "mela",
"en-gb" : "apple"
},
"w" : {
"it-it" : "anguria",
"en-gb" : "watermelon"
}
},
"isMandatory" : false,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"customValidationErrorMessage" : "",
"customMandatoryErrorMessage" : {
"it-it" : "Per favore, scegli un frutto",
"en-gb" : "Please, choose a fruit"
},
"value" : "",
"name" : "fruit",
"mode" : "manual"
},
{
"dc_type" : "select",
"label" : {
"it-it" : "Scegli un colore:",
"en-gb" : "Choose a color:"
},
"options" : {
"r" : "red",
"g" : "green",
"b" : "blue"
},
"isMandatory" : true,
"isVisibleAgent" : true,
"isVisibleCustomer" : true,
"isEditable" : true,
"custom_regexp" : "",
"customValidationErrorMessage" : "",
"customMandatoryErrorMessage" : {
"it-it" : "Per favore, scegli una macchina",
"en-gb" : "Please, choose a color"
},
"value" : "",
"name" : "color",
"mode" : "manual"
}
],
"__v" : 0
} |