Name | Type | Description | ||||
|---|---|---|---|---|---|---|
_id |
| Internal object identifier | ||||
room |
| Chat unique identifier | ||||
ctlive_type |
| Chat type according to the initiator. Can be one of the following values: “chat” “cbn” “cbl” “cbfs” “call” | ||||
messages |
| Array containing chat messagesid [message object]. See Message Object for more details. |
Message Object
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
room |
| Chat unique identifier | ||||
data |
| Object containing message info. See message data object for more details. |
Message Object
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
id |
| message unique identifier | ||||
messageType |
| Type of the message. Can assume one of the following values: “TEXT” “IMAGE” “DOCUMENT” “LINK” | ||||
ts |
| Timestamp of when message was sent |
Message Content Object
Name | Type | Description | ||||
|---|---|---|---|---|---|---|
text |
| Only in “TEXT” message, contains the message sent | ||||
user |
| Semplified user object containing only user id and isAgent properties of the user who sent the message. |
ts
| Status | ||
|---|---|---|
|
url |
| Contains the url of the link message | ||||
id [content object] |
| Contains the id of the multimedia message sent. |
Example
| Code Block | ||
|---|---|---|
| ||
{
"_id":"5d8dbcdaf6a71d3120275017",
"room":"CHAT_1c5e4ed8-b675-46f9-866e-b4fc1d893a72",
"messages":[
{
"data":{
"id":"eee89a4f-8000-4589-a5ab-c52d3b520785",
"messageType":"TEXT",
"content":{
"text":"hello",
"user":{
"id":"USER_gverde1@acd.enghouse.com",
"isAgent":true
}
},
"ts":1569569940285.0
},
"_id":"5d8dbcdaf6a71d312027501b",
"room":"CHAT_1c5e4ed8-b675-46f9-866e-b4fc1d893a72"
},
{
"data":{
"id":"df7da65a-099b-40b4-a076-ff486b245afd",
"messageType":"LINK",
"content":{
"url":"https://www.google.com/",
"user":{
"id":"USER_c8e1eb84-60d3-4d69-b10b-96364845023e",
"isAgent":false
}
},
"ts":1569569956940.0
},
"_id":"5d8dbcdaf6a71d312027501a",
"room":"CHAT_1c5e4ed8-b675-46f9-866e-b4fc1d893a72"
},
{
"data": {
"id": "a94118a5-9536-4c8c-a3db-18d6a66673b2",
"messageType": "IMAGE",
"content": {
"caption": "AA",
"documentType": "png",
"user": {
"id": "USER_gverde1@acd.enghouse.com",
"isAgent": true
}
},
"ts": 1580293820154
},
"_id": "5e315ece8a595c36a05b8de9",
"room": "CHAT_DEFAULT_990d3e8b-7b1d-402b-974b-69d57ba9eaae"
},
{
"data": {
"id": "615424ff-994e-4403-88a7-6113b9e56795",
"messageType": "DOCUMENT",
"content": {
"caption": "BB",
"documentType": "pdf",
"user": {
"id": "USER__eada93a1-5b87-41dd-aa81-e8f7b64d33da",
"isAgent": false
}
},
"ts": 1580293833802
},
"_id": "5e315ece8a595c36a05b8de8",
"room": "CHAT_DEFAULT_990d3e8b-7b1d-402b-974b-69d57ba9eaae"
}
],
"__v":0
} |