...
Property | Type | Description | Notes | Localizable | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
_id |
| Unique bot identifier | ||||||||||
technology |
| Technology used by the bot | It can take on one of the following values:
| |||||||||
nickname |
| Virtual agent nickname shown by the chat interface when a reply message is received from the bot | .png?version=1&modificationDate=1618914350032&cacheVersion=1&api=v2) | |||||||||
configuration |
| String in JOSN format containing the bot configuration parameters | It varies based on the bot technology | |||||||||
inactivityTimeoutInSeconds |
| Number of seconds to wait for a message from the customer to the bot after which the chat is automatically ended | If not configured, the default value is 300 seconds. | |||||||||
welcomeMessage |
| Message shown in chat when a bot enters the room | Can be localized. Accepts a string representing the label to be displayed or an object whose key is the country code and whose value is the relative label to be displayed. | X |
...