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The library instance must be initialized by specifying some basic parameters such as the engagement channel (web), the user ID and its the nickname.
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$(document).ready( function() { $.getScript("https://mywebsite.com/livechat/lib/livechatagentsdk.js", function () { LIVECHATSDK.SDK.Init("https://mywebsite.com/livechat/").then( function() { // CTLive Agent's SDK library loaded // Call library initialization... LIVECHATSDK.LIVECHAT.init( { "nickname": "Agent1", "isAgent": true, "id": "USER_AGENT1", "channel": "web" } ).then( function() { console.log("[SUCCESS] Initialization completed successfully"); }, function() { console.error(" [ERROR] Initialization failed"); } ); } ).catch( function(err) { console.error(err); } ); } ); } ); |
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