Version | 2.0.3 |
|---|---|
Date | 05th July 2021 |
New features
Added prometheus metrics "ctlive_chat_total_duration", "ctlive_chat_total_duration_histogram"
Bug fixes
Fixed the missing video reactivation on page refresh
Reused the Vidyo Connector object to allow multiple and consecutive video sessions on the same chat
Removed hardcoded Vidyo Host (ctlive.platform.vidyo.io)
Used new Vidyo APIs (SetCameraPrivacy, SetMicrophonePrivacy) to mute/unmute microphone and webcam
Fixed Video Session persistence during page reload
Known bugs
During a video escalation, on the customer side, audio output and camera choice is not kept between multiple sessions. It’s required to manually select the preferred devices.
Multiple video escalation on the same chat session could cause some issues