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  • System users represent servers or software that make API calls to assets owned or managed by a Business Manager

  • to add a system user to your Business Manager, follow this guide Add System Users to Your Business Manager

    • Go to Business Settings

    • Below Users, click System Users.

    • Click Add New System User

    • Give a name to the system user, give him Admin access and click Create System User

    • Assign your app as Assets to the user created and give the user full control

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Generate Permanent token

  • Go to Business Settings of your Business Manager

  • Below Users, click System Users.

  • Select the user created in the previous step

  • click Generate New Token

  • select your app

  • Make sure you have checked the “Available permissions”: whatsapp_business_messaging, whatsapp_business_management

  • click Generate Token

  • save and store the generated token in the connector configuration on MongoDB

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